Terms Of Service

Welcome to HostEnex ("HostEnex", "we", "our", or "us"), a web hosting and domain registration service operated by Enex Digital Ventures.

These Terms of Service ("Agreement") govern your access to and use of our website, hosting services, domain registration services, and all related products and services offered through HostEnex.

By creating an account, purchasing services, or using our platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service.

1. Company Information

• Business Name: Enex Digital Ventures (MSME Registered)
• Brand Name: HostEnex
• Website: https://hostenex.in
• Support Email: support@hostenex.in
• Country of Operation: India

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services.

By using HostEnex services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To access certain services, you may be required to create an account and provide accurate, complete, and current information.

• You are responsible for maintaining account security.
• You must keep your contact information up to date.
• You are responsible for all activities under your account.
• You must immediately notify us of unauthorized account access.

4. Services Provided

HostEnex may offer the following services:

• Shared Hosting
• WordPress Hosting
• VPS Hosting
• Domain Registration
• Domain Transfer Services
• SSL Certificates
• Related Web Services

5. Payments and Billing

All services must be paid for in advance unless otherwise specified.

• Invoices must be paid before the due date.
• Late payments may result in suspension of services.
• Unpaid accounts may be terminated.
• Fees are non-refundable except where stated in our Refund Policy.
• Payment methods include Razorpay, UPI, and other supported gateways.

6. Domain Registration Terms

Domain registrations are subject to the policies of ICANN, registries, and accredited registrars.

• You must provide accurate WHOIS information.
• False registration information may result in domain suspension.
• Domain renewals are the responsibility of the registrant.
• Domain transfers are subject to registry and registrar rules.

7. Acceptable Use Policy

Customers may not use HostEnex services for illegal, abusive, or harmful activities.

• Spam or unsolicited email campaigns.
• Malware, viruses, or malicious software distribution.
• Phishing activities.
• Copyright infringement.
• Unauthorized access to systems or networks.
• Activities that disrupt server operations.

8. Resource Usage

Shared hosting accounts must use resources responsibly.

• Excessive CPU usage may be limited.
• Abusive memory consumption may result in suspension.
• Activities affecting server stability are prohibited.

9. Suspension and Termination

HostEnex reserves the right to suspend or terminate services if:

• These Terms are violated.
• Illegal activity is detected.
• Payments remain overdue.
• Security threats are identified.

10. Limitation of Liability

HostEnex shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our services.

11. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that services will be available at all times. Scheduled maintenance, upgrades, and unforeseen circumstances may affect availability.

12. Changes to Terms

HostEnex reserves the right to modify these Terms of Service at any time.

Continued use of services after updates constitutes acceptance of the revised Terms.